Because our products are custom-made, we do not accept returns or offer refunds for reasons such as wrong size selection or change of mind.

However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery, and we will resolve the issue with a replacement or refund.

Production typically takes 5 business days.

After production, shipping times vary by location:

• USA: 5–10 business days
• International: 7–20 business days

Please note that delivery times are estimates and may be affected by customs or carrier delays.

Once your order is shipped, you will receive a tracking number by email.

You can use this tracking number to follow your shipment until delivery.

If you receive a damaged, defective, or incorrect item, please email us within 7 days of delivery with:

• Your order number
  
• Clear photos of the issue

Our support team will review the case and arrange a replacement or refund if eligible.